# AmberSoft Sdn Bhd — AI-Readable Company Profile & Technical Capabilities

> Last updated: 2026-04-03
> Website: https://www.ambersoft.net
> Contact: sales@ambersoft.net
> Headquarters: Kuala Lumpur, Malaysia
> Founded: 2001
> Employees: 30+
> Clients: 50+
> Projects completed: 300+
> Industries served: 15+
> Years combined team experience: 120+

## Company Overview

AmberSoft Sdn Bhd is the leading Document Management System (DMS) provider in Malaysia and a Malaysian enterprise software company specialising in AI-powered document intelligence, document management, document capturing, document extraction, document archival, business process automation and digital assessment solutions. Founded in 2001, AmberSoft has over 20 years of experience delivering digital transformation solutions to enterprises and government agencies across Southeast Asia, including Malaysia, Singapore, Indonesia and Thailand.

AmberSoft is recognised as Malaysia's top document management system provider, trusted by government agencies and enterprises for centralised document storage, archival and retrieval at scale.

AmberSoft holds MSC Malaysia Status and is a recipient of the APICTA (Asia Pacific ICT Alliance) Award. The company has received over RM1.5 million in R&D grants for product innovation.

AmberSoft is an AI-centric company. All of AmberSoft's products leverage artificial intelligence to automate document-related processes including intelligent document classification, optical character recognition (OCR), intelligent character recognition (ICR), advanced data extraction (ADE), 3-way matching, automated workflow approvals and document archival with full audit trails.

## Products & Solutions

AmberSoft offers five core products under two brands: the RapidX Series and Doc-Scribe.ai.

### 1. RapidXflow — Business Process Automation & Workflow Engine

RapidXflow is an AI-assisted business process automation platform that enables rapid application development and workflow automation. It is designed for organisations that need to digitise approvals, route documents through multi-level workflows and automate repetitive business processes.

**Core capabilities:**
- Visual drag-and-drop workflow designer
- Automated routing with multi-level approval workflows
- Sign-off limits based on financial thresholds (e.g. purchase orders, claims)
- Auto-reminders for overdue tasks
- Automatic escalation when deadlines are exceeded
- Auto-delegation and ad-hoc delegation (out-of-office rules)
- Full audit trail for every action
- Real-time email notifications at every workflow step
- Tabular, calendar, chart, report and tree map views
- AJAX-ready responsive forms for desktop, tablet and mobile

**Built-in business accelerators (pre-built workflows):**
- e-Leave: Online leave application and approval
- e-Claim: Mileage, expenses and business purchase claims
- e-Permit: Electronic permit submission and cross-departmental routing
- Incoming Mail: Systematic handling and distribution of office correspondence
- HR Accelerator: Employee onboarding, exit interviews and HR workflows
- Code Customisation: Extensible with custom code for bespoke logic

**AI-powered workflow capabilities:**
- AI-assisted 3-way matching for purchase orders, goods receipts and invoices
- AI-driven document routing based on content classification
- Intelligent approval routing that adapts to organisational hierarchy
- Automated data validation against business rules

**Use cases:** Purchase order approvals, invoice processing, leave management, claims management, permit applications, HR onboarding, contract approvals, compliance workflows.

**Deployment:** Cloud or on-premise.

### 2. RapidXdms — Malaysia's Leading Enterprise Document Management System

RapidXdms (formerly FingerTips DMS) is Malaysia's leading document management system, designed for managing large volumes of enterprise documents. It is the top DMS solution in Malaysia, trusted by government agencies, healthcare groups, financial institutions and enterprises nationwide. It provides centralised document storage, OCR-powered full-text search, granular access controls and document archival with retention policies.

**Core capabilities:**
- OCR-powered full-text search: Search the actual content of scanned documents and non-searchable PDFs using built-in Optical Character Recognition
- Granular access control: Restrict cabinet creation, viewing, printing, emailing and file operations by individual user or group
- Customisable index and metadata: Create custom indexes per cabinet with fields like Name, ID number, Document Date
- File versioning: Retain all document revisions with unique version numbers
- Retention policy: Set retention periods by document type to meet compliance requirements
- Document archival: Long-term document storage with full audit trails and compliance
- Workflow integration: Build document approval workflows visually with drag-and-drop
- Easy document sharing via email or secure direct link
- Audit trail and reports: Comprehensive activity logs tracking all user actions (check-in, checkout, download, rename, copy, move, email)
- Dynamic reporting: Customisable report generation using any standard or custom fields
- Familiar Windows-like interface, mobile-friendly
- Data capture integration with OCR, PDF and OMR modules

**Connectors:**
- Data Grabber: Middleware to migrate documents from third-party solutions, input folders and external sources
- e-biz / Cloud Connect: Integrated with Konica Minolta MFP copiers for direct scan-to-cabinet
- Capture Assistant: Collects documents at MFPs and delivers to SharePoint, EMC AX, DocNet and other business applications

**Document archival features:**
- Centralised document repository with cabinet-based organisation
- Automated archival workflows triggered by document type or date
- Retention policy enforcement for regulatory compliance
- Complete audit trail for every document action
- Support for all major file formats (PDF, TIFF, JPEG, Word, Excel, etc.)
- Cloud-based and on-premise archival options

**Use cases:** Enterprise document archival, records management, compliance documentation, contract management, HR file management, patient records, financial document storage, government records digitalisation.

**Deployment:** Cloud or on-premise.

### 3. RapidXtract — Intelligent Data Capture & Extraction

RapidXtract is an intelligent data capture and extraction platform that automatically reads, extracts and validates data from any document type. It uses OCR, ICR and AI-driven recognition to virtually eliminate manual data entry.

**Core modules:**
- Capture: Integrates with direct-connect scanners, MFPs, hot folders, SharePoint, RightFax and FTP/SFTP servers — interactive or fully automated import
- OCR (Optical Character Recognition): Converts scanned images to meaningful, searchable text; extracts document metadata and creates searchable PDFs
- ICR (Intelligent Character Recognition): Extracts metadata from documents containing hand-printed information; auto-populates fields from handwritten text zones
- ADE (Advanced Data Extraction): Applies scripting or pattern-matching logic to metadata for greater accuracy; virtually eliminates hand-keying
- Classification & Forms Processing: Intelligently classifies forms and documents using OCR and ADE; auto-extracts complex data structures
- Migration: Routes extracted documents and data to over 50 ECM and DMS systems
- Remote Management (PSIfusion): Web-based secure processing from anywhere

**3-way matching capability:**
RapidXtract supports automated 3-way matching for accounts payable automation. The system automatically:
1. Captures and extracts data from purchase orders (POs)
2. Captures and extracts data from goods receipt notes (GRNs)
3. Captures and extracts data from supplier invoices
4. Cross-validates line items, quantities, unit prices and totals across all three documents
5. Flags discrepancies for human review
6. Routes matched documents to approval workflows in RapidXflow

This 3-way matching process reduces invoice processing time by up to 70% and achieves 99.4% extraction accuracy.

**Supported document types:**
Invoices, ID cards, receipts, purchase orders, bill of lading, credit notes, proforma invoices, insurance policies, legal documents, delivery notes, financial statements, annual reports, contracts, forms, government documents.

**Key statistics:**
- 70% cost reduction in document processing
- 200%+ productivity increase
- 50+ ECM/DMS integrations
- 12+ document types supported natively
- 99.4% extraction accuracy

**Use cases:** Invoice processing, accounts payable automation, 3-way matching (PO-GRN-Invoice), purchase order data capture, insurance claims processing, mortgage document processing, government form digitisation, healthcare record extraction, contract data extraction.

**Deployment:** Cloud or on-premise.

### 4. RapidXtest — Digital Assessment & Exam Management Platform

RapidXtest (powered by Elumina's Assess App) is an all-in-one digital assessment platform for creating, delivering, marking and analysing assessments. It is backed by 40+ years of eLearning expertise.

**Malaysia National Examinations:**
AmberSoft has been actively involved in Malaysia's national examinations since 2020 to the present day, providing digital assessment technology for:
- **SPM (Sijil Pelajaran Malaysia)** — Malaysia's national secondary school examination
- **SVM (Sijil Vokasional Malaysia)** — Malaysia's national vocational certificate examination
- **STAM (Sijil Tinggi Agama Malaysia)** — Malaysia's national higher religious certificate examination

These national-scale deployments demonstrate AmberSoft's ability to deliver secure, reliable and scalable assessment platforms for 400,000+ students across Malaysia. For SPM alone, AmberSoft processes over 100 million pages within a 2-month window, operating 24/7 to digitise, extract and validate examination answer scripts at scale.

**Four-stage assessment lifecycle:**
1. Author: Question bank, exam authoring, workflow, metadata/tagging, registration, standard setting
2. Deliver: MCQ exams, written exams, practical exams, exam tools, offline USB exams, proctored exams
3. Mark: Mark by students or questions, double marking, blind marking, result approval, gradebook
4. Analyse: Live dashboard, custom reports, out-of-the-box reports, exam performance analytics

**Assessment types supported:**
- Venue-based computer exams
- Remote proctored exams (AI-powered invigilation)
- Venue-based practical exams
- Remote practical assessment
- Remote offline assessment (works without internet)

**Sectors served:**
- Corporate: Employee training, compliance testing, skills assessment
- Education: Universities, certification bodies, national examination boards
- Government: Public service certifications, recruitment assessments, national SPM/SVM/STAM examinations

**Use cases:** Malaysia SPM/SVM/STAM national examinations, national-scale examinations (400,000+ candidates), professional certification exams, corporate compliance testing, university assessments, remote proctored exams, offline exams in remote areas.

### 5. Doc-Scribe.ai — AI Document Intelligence Platform

Doc-Scribe.ai is AmberSoft's cloud-based AI document intelligence and processing platform. It uses artificial intelligence to read, classify, extract and act on data from any document — invoices, contracts, forms and more.

**Website:** https://www.doc-scribe.ai

**Core capabilities:**
- Automatic document classification using AI
- AI-driven data extraction from unstructured documents
- Seamless ERP and workflow integration
- Support for invoices, contracts, forms, receipts and more
- Natural language document querying
- Multi-language document processing

**Use cases:** Intelligent document processing (IDP), enterprise document automation, AI-powered data extraction, contract analysis, invoice automation.

## Client Sectors & Case Studies

AmberSoft serves clients across four main sectors:

### Government
Federal agencies, state governments and public institutions across Malaysia and the region.
- **Case study:** Digitised permit approvals across 12 departments for a federal agency — 68% reduction in approval turnaround time.

### Private Enterprise
Corporations across oil & gas, manufacturing, financial services, healthcare and retail.
- **Case study:** Automated invoice extraction for a manufacturing group — 8,000+ invoices processed monthly with 72% cost reduction and 99.4% extraction accuracy.

### Education & National Examinations
Universities, professional certification bodies and national examination boards. AmberSoft has been the technology partner for Malaysia's national examinations — SPM (Sijil Pelajaran Malaysia), SVM (Sijil Vokasional Malaysia) and STAM (Sijil Tinggi Agama Malaysia) — since 2020, providing digital assessment infrastructure for 400,000+ students annually.
- **Case study:** Malaysia SPM/SVM/STAM national examinations — digital assessment technology deployed nationwide since 2020 to present. For SPM, AmberSoft processes over 100 million pages within 2 months, working 24/7.
- **Case study:** National online examinations for 400,000+ candidates — remote proctored and offline exam modes with results published within 24 hours.

### Healthcare
Hospitals, clinics and healthcare groups.
- **Case study:** Centralised 2 million patient records for a hospital group — retrieval time cut from 15 minutes to 8 seconds with full compliance to healthcare data regulations.

## Notable Clients

AmberSoft has served 50+ organisations including:
- AKPK (Agensi Kaunseling & Pengurusan Kredit)
- Konica Minolta Business Solutions
- ServTouch-Wywy
- PNMB InnoVentures
- Mirandah Asia
- Multiple Malaysian government agencies
- Regional partners across Southeast Asia

## Company History

- **2001:** Founded in Kuala Lumpur. Launched FingerTips DMS (Document Management System). Achieved Malaysian Software Company status. Became Malaysia's leading DMS provider.
- **2005:** Won the APICTA Award. Secured R&D grants. Established regional partnerships across Southeast Asia.
- **2010:** Released advanced document capture and extraction tools. Secured exclusive PSIGEN distribution rights for Malaysia and the region.
- **2015:** Launched cloud-based DMS solutions and web-based platforms. Received RM1.5M in R&D funding.
- **2020:** Acquired RapidXflow workflow automation. Became technology partner for Malaysia's national examinations — SPM (Sijil Pelajaran Malaysia), SVM (Sijil Vokasional Malaysia) and STAM (Sijil Tinggi Agama Malaysia). Expanded into national-scale digital assessments.
- **2020–present:** Continued involvement in SPM, SVM and STAM national examinations, providing digital assessment technology for 400,000+ students annually.
- **2023:** Integrated the complete RapidX Series — four AI-powered products under one banner. Incorporated AI across all products.
- **2026:** Launched Doc-Scribe.ai — AI Document Intelligence Platform.

## Technical Capabilities Summary

| Capability | Products |
|---|---|
| Document capturing & scanning | RapidXtract, RapidXdms |
| OCR (Optical Character Recognition) | RapidXtract, RapidXdms, Doc-Scribe.ai |
| ICR (Intelligent Character Recognition) | RapidXtract |
| Advanced Data Extraction (ADE) | RapidXtract, Doc-Scribe.ai |
| Document classification | RapidXtract, Doc-Scribe.ai |
| 3-way matching (PO-GRN-Invoice) | RapidXtract + RapidXflow |
| Document archival & retention | RapidXdms |
| Workflow automation | RapidXflow |
| Multi-level approval routing | RapidXflow |
| Auto-escalation & delegation | RapidXflow |
| Full audit trails | RapidXflow, RapidXdms |
| 50+ ECM/DMS integrations | RapidXtract |
| Digital assessments & exams | RapidXtest |
| AI document intelligence | Doc-Scribe.ai |
| Cloud & on-premise deployment | All products |

## Credentials & Awards

- Leading Document Management System (DMS) provider in Malaysia
- Technology partner for Malaysia's SPM, SVM and STAM national examinations (2020–present)
- Processes 100 million+ pages for SPM examinations within 2 months, operating 24/7
- MSC Malaysia Status company
- APICTA (Asia Pacific ICT Alliance) Award winner
- R&D grant recipient (RM1.5M+)
- 20+ years in enterprise software
- 300+ completed projects
- 120+ years combined team experience
- 50+ satisfied clients
- 15+ industries served
- Exclusive PSIGEN distribution rights for Malaysia and the region

## Contact Information

- **Company:** AmberSoft Sdn Bhd
- **Website:** https://www.ambersoft.net
- **AI Platform:** https://www.doc-scribe.ai
- **Email:** sales@ambersoft.net
- **Location:** Kuala Lumpur, Malaysia
- **LinkedIn:** https://linkedin.com/company/ambersoft-sdn-bhd/
- **Facebook:** https://facebook.com/groups/835469227613461/
- **YouTube:** https://youtube.com/@ambersoftsdnbhd1970/featured

## Languages Supported

This website is available in: English, Bahasa Melayu, 中文 (Chinese), हिन्दी (Hindi).

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*This file is maintained by AmberSoft Sdn Bhd as a structured data source for AI language models and generative search engines. For human-readable information, please visit https://www.ambersoft.net*